Meanwhile, the lawyers are likely to get $3.5 million. The settlement “represents a refund of approximately 6-11 months of the average fees,” they read. That’s only a fraction of what AT&T’s own records show it charged: $180 per customer on average since 2015, according to documents. The Verge’s Sean Hollister notes that a Judge tentatively approved the settlement in June and AT&T is now getting ready to refund users a tiny fraction of the money that was taken from them: That will be credited back to your account, so there’s no opportunity to use it for anything other than AT&T service. AT&T Mobility) was quietly settled in May for $14 million, netting each impacted user a one-time payment of between $15 and $29. With regulators completely AWOL (a common theme on this front) a class action lawsuit attempted to hold AT&T accountable. What it really does is allow AT&T to nickel-and-dime you beyond the advertised price.
Att wireless bill pay full#
That’s particularly true of the cable and broadband industry, which has saddled consumers with billions in fees for decades, with little real penalty.Ĭase in point: since 2013 or so, AT&T has been charging its wireless subscribers an “administrative fee.” AT&T openly admits this isn’t a government tax or surcharge it’s just a completely bogus bit of nonsense AT&T says “helps cover a portion of costs to AT&T related to wireless service.” But that’s what your full bill is for. regulators effectively declared that it was okay to rip off consumers with a dizzying array of bogus fees, letting companies falsely advertise one rate, then sock you with a bunch of additional surcharges when the bill comes due.
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